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CONTACT US

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Tel: (407)459-4553

heartmyjewels@gmail.com

We are a US based company.

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Policies
Thank you for visiting our website, below are some of important details. 

All jewelry is stainless steel high quality except where listing will specify that the item is a fashion piece. All stainless-steel jewelry is water tested and it will not tarnish, there are certain exceptions to this rule as individual chemical body may react with the alloy metal. 

Shipping Timeframe
We process orders within 5 business days after receipt of order, this means that it takes 5 business days to prepare your order.  After the item is shipped, it may take between 7 days for the order to arrive at your home.  You will receive your tracking number as soon as the order is shipped.  If your item is a PREORDER,  the item will ship within 5 BUSINESS DAYS. (If you order with other items, it will delay other items--Be Aware)
 
This tracking number from the USPS will allow you to track your own order.  You will need to track your own order as we DO NOT track your order once it has been shipped and in the hands of the USPS. 


Important Legal Disclaimer: Jewelry, bags on this website are not licensed products.  We do not claim ownership to any brand or person used.  Copyrights and/or trademark used belong to their respective owners.  These are inspired designs.

Payment and Shipping
We accept payments through Paypal secure services and Afterpay.  Afterpay is a convenient no credit check payment method that allows you to make installments on your purchases yet receive the items right away.   All products are in stock unless noted in listing upon checkout.
 

Returns & refunds
Due to the nature of Covid-19 we will not accept ANY returns and do not refund monies for orders one placed and or shipped. 
 
We understand things can happen and we will consider exchanges in some circumstances. Be mindful of knowing your size on all items so that you will order the right size. Please understand that we can NOT accept any returns or exchanges on any items. We will issue a store credit. 

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